Meet Your Reformer:

A new and exciting brand, delivering the reformer pilates studio experience to clients in their homes, as well as commercial installs. Your role as the Logistics Manager is integral to ensuring the smooth flow of resources by overseeing the routing, and delivering or posting of reformers and small merchandise items. You will lead the team in the process of unpacking and packing of reformer beds onto delivery trucks, ensuring you have all items for each delivery and confirming delivery schedule. You will then ensure Your Reformer clients receive their goods as per our ‘valet service’ promise. You will also coordinator the picking and packing and sending of small merchandise items to customers. Another important element to your role will be to source and manage best transport partners for cost savings and best end customer experience.

You will need to have a great way with people, and excellent customer service skills to uphold our company brand and values. A positive, proactive attitude is a must, and efficiency with an eye for detail will be rewarded.

Key Responsibilities:

• Handling the movement and storage of product
• Assist with stocktake and reporting then liaise with Inventory & Logistics Operations to predicting how much inventory is needed and when it will be needed
• Work closely with Amazon account manager to support facilitation of stock requirements to Amazon warehouse distribution centres as well as fulfilling these orders.
• Possessing interpersonal, analytical, and problem-solving skills
• Having attention to detail and being able to multitask
• Being computer literate
• Having knowledge of transportation and/or warehouse logistics operations across USA
• Coordinate logistics movements including inbound, outbound and warehousing to support the operational needs of the business
• Advocating and ensuring safety compliance in all aspects of our transport operations
• Sourcing and managing 3rd party warehouse partnerships.
• Sourcing and managing best transport partners for cost savings and best end customer experience.
• Working closely with operations team to finalise implementation of all customer communications with transport partners and internal warehouse practices.
• Sourcing and managing waste management to ensure safe and cost effective strategies for removal of all waste.
• Leading recruitment of delivery team and overseeing on boarding, assisting delivery lead where possible
• Careful pre-packing, loading, and unloading of products
• Leading a team for picking and packing and deliveries
• Prepare warehouse for delivery runs each morning
• Comply with laws, regulations and OHS requirements
• Maintenance on beds when applicable and managing maintenance register
• Liaising with customers to confirm delivery runs
• Effectively manage and schedule resources to meet dispatch commitments
• Support training new team members
• Data entry into warehouse management systems
• Ongoing Waste management
• Packing and shipping orders
• Delivery of stock to our other business locations when required
• Maintains a clean well-merchandised warehouse
• Undertake project work as assigned

About your Skill-Set & Experience

• Minimum 5 years’ experience in logistics/supply chain
• Strong Microsoft suite skills
• A hands-on leader with clear communication and direction
• Strong sense of urgency
• Exceptional time management skills and attention to detail
• Strong analytical skills
• The ability to think on your feet
• Car licence with clean driving record
• Experience in freighting bulk items a plus
• Forklift licence advantageous
• High level of professionalism

If you think this opportunity sounds like the right fit for you, please apply here or email us at careers@yourreformer.com.au

Location: Anaheim, California

(Flexibility to work from home from time to time)

Timeline: Feb - March

About Us:

We are an innovative and rapidly growing Ecommerce brand specializing in Reformer Pilates equipment, accessories and software. Our mission is to make high-quality Pilates accessible to everyone and to create a community that inspires health and wellness.

The business has experienced remarkable success in Australia and New Zealand, where we have established a strong presence and loyal customer base in the Reformer Pilates market. This success has fueled our expansion into the United States, where we are witnessing a growing demand for our products. To capitalize on this opportunity and ensure efficient operations, we recognize the need for a new General Manager. This role will be pivotal in navigating the complexities of the U.S. market, driving strategic initiatives, and further enhancing our brand's visibility and reach.

Position Overview:

We are seeking a dynamic and experienced General Manager to lead our Ecommerce operations. The ideal candidate will have a strong background in online retail, a passion for fitness and wellness, and the ability to drive strategic growth. You will be responsible for overseeing all aspects of the business, including marketing, sales, customer service, and logistics.

In addition to the responsibilities outlined previously, the General Manager will also work closely with our international headquarters to ensure alignment on brand strategy, product development, and marketing initiatives. This collaboration will be essential in maintaining our brand identity while tailoring our approach to meet the unique needs of the U.S. market. The ideal candidate will facilitate communication and share insights that can drive innovation and efficiency across regions.

Key Responsibilities:

• Develop and implement strategic plans to drive sales and enhance customer experience.
• Oversee marketing initiatives to increase brand awareness and engagement.
• Manage supply chain operations and maintain inventory accuracy.
• Collaborate closely with international headquarters to align on global strategies and share best practices.
• Analyze sales data and market trends to inform decision-making.
• Lead and inspire a team of dedicated professionals.
• Work closely with the People & Culture Manager from AU headquarters to facilitate HR initiatives
  

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 5+ years of experience in Ecommerce management, preferably in the fitness industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in data analysis and performance metrics.

What We Offer:

• Competitive salary and performance-based bonuses.
• Flexible work environment with remote options.
• Opportunity to shape the future of a growing brand.
• Health and wellness benefits.
  

How to Apply:

If you are passionate about fitness and have a proven track record in Ecommerce and management, we want to hear from you! Please send your resume and cover letter to emma@yourreformer.com.au

Join us in transforming the way people experience Pilates!